TripShot 116

Reviews

2 ★, on 2023-07-06
The app is poorly designed. One of the most common activities for a user is to board a ride. Yet, to board a ride, a user needs to find the "Wallet" buried in a hamburger menu, then remember to turn Bluetooth on, and assuming Bluetooth works, finally hit a board button. There are two major issues here. First, there should be a one click button to board directly from the home screen of the app. Second, consider a backup option to board if Bluetooth isn't working.

2 ★, on 2022-05-02
Cool concept, but a long way to go. Boarding experience is buggy at best. The app won't recognize a QR code on my Samsung Galaxy 8+ (camera distorts the image), and bluetooth discovery of our shuttles is spotty. It lets me sign into the wrong bus (one I'm not reserved for) when several are nearby, and there's no way to give up a reservation if I picked the wrong one.

1 ★, on 2019-06-05
This was recently required by my company but I can never get the app to work when trying to scan in and get a pass for my bus. This is constantly irritating and makes it difficult and unexceptionly harder than just using my ID card. Definitely don't recommend this app. Its a coin flip as to whether or not it'll work and that slows down the boarding process and irritating for me, the driver, and other people in line to board.

1 ★, on 2020-01-15
I'm unfortunately forced to use Tripshot by my employer. This app has terrible user experience and it is very difficult to basic info, because it is so overengineered with unnecessary features. For example, its home page shows a live map with every single bus stop near me, the next 10 arrivals for all lines and their respective delays. Unfortunately, that info is useless 99% of the time, I just really wanted to know when is the next shuttle for my usual line. It's pretty simple.

1 ★, on 2023-03-01
Great concept but poor execution. Most of the times the tripshot is late. Many times you won't get tripshots for extended periods of time. I have been waiting for 40 minutes for rides to be available, I could have just taken a bus in that time frame. The management is also usually unsupportive. The tripshot stops are fine, I won't complain about that. It connects main campus to west campus, it does the job. In general, if you care about being on time, don't take tripshot. Probably just walk.

1 ★, on 2022-05-24
Bad app in many ways but let’s discuss the trip planner. Flaw 1: Search results peppered with long, indirect routes nobody uses, crowding out the fast, direct routes you’re actually looking for. Flaw 2: It insists on inserting walking times, much slower than I actually walk, making it difficult (sometimes impossible) to see actual departure times. These issues make the trip planner essentially useless. Two simple settings (“nonstop only” & “include walking times”) would help so much.