Thalys - International trains 6.5.0

Reviews

1 ★, on 2019-08-13
Worse than useless. The app doesn't work at all anymore. The arrival station field does not accept any entries. Same with the date field. I tried to clear the cache, force stop, reinstall, all to no avail. The previous app was not the most elegant but at least it worked. I've resorted now to using the web page, even though it is not optimized for the phone.

1 ★, on 2019-06-20
Using a Samsung s8. App was working fine until a few days ago. I opened it to a white screen, the app would not load. Rebooted the phone and no change. I had to uninstall and reinstall the app for it to work again. I have to do this proceas every time I want to use it. Have uninstalled/installed it already 5 times in the past 10 days. The previous version of this app was much better.

1 ★, on 2020-08-04
Good in theory but there are so many bugs in the app TERRIBLE to use. Eg, I cannot view tickets that I have already purchased (with my thalys world account). Even once they are 'linked' by entering the PNR code, they disappear from view by the next time I open the app. When a ticket is open (ready to scan to board the train) but phone goes into standby, the ticket disappears. And then, see above, the ticket is no longer visible in my account!! Buying tickets should link to bancontact app.

1 ★, on 2019-06-16
I am a travelling with thalys every week and this is really the worst app ever. Keeps opening in French, even if you change your language it never remembers it for next time. it also doesn't store your tickets offline which is annoying when traveling and not having the best network connection all the time. Really a shame for such a company. Would give 0 stars if possible.

1 ★, on 2019-02-21
Can not log in anymore since the last update. Can not reset my password I receive always the message from the reset: system is temporary unavailable try later again. So basically I lost the app which was working fine before. Verry annoying since i travel on regular basis. No reponse of the customer service on my complaint email. It would be really great to deliver a fix version.

1 ★, on 2020-02-21
Was hoping the negative reviews were exaggerating... no. Useless app. I just wanted to use it to save my tickets like any other travel app. How is this app functional if you need to enter the ticket reference number and your email address, and need an internet connection, every single time you want to access your tickets?? Absolutely pointless app.