SeTracker2 3.2.1

Reviews

1 ★, on 2021-07-11
The app was working this past week, but this morning the app stopped letting me log on, claiming I have no internet connection when that isn't true. I've tried restarting my phone and reinstalling the app, but nothing has fixed it. This is really frustrating, and customer service has not responded to my inquiry at all.

2 ★, on 2021-06-21
The app has potential, could be better and more streamlined. However, my biggest complaint is that there is no real time gps tracking. Main reason for getting a watch was to track my child and keep her safe. The gps does not update quickly enough. If there is real time gps tracking some clear directions would be appreciated.

1 ★, on 2021-06-25
After upgrading the app and having to re-bind with my kids' watch, the app keeps saying that the watch is offline and can't connect to the device. The app used to be laggy and location accuracy wasn't that great. But now, it's basically useless.

1 ★, on 2021-04-29
I've rarely been as frustrated with an app as I am with setracker2 (and setracker). There is so much that is either just irritating, poorly designed, or simply defective that I don't really know where to begin. Rather than repeat everything that other well-written reviews have said (most of which I have experienced too and I agree with), I'll hone in on one really big thing: Incoming calls from my kids rarely work. My kids being able to call their parents is the one top-of-the-list thing that absolutely *must* work all of the time. And it doesn't. The only time that it does work is if I have the app open, or if I have just opened it recently. Yes, I have disabled battery optimisation on the app. Yes, I have allowed all permissions. Yes, I have allowed the app to "appear on top". I've even tried a 3rd party app that makes sure setracker2 is always running. And yet, I could call myself from my kids watch with my phone in my hand and the call will not come through. This is on my phone and my wife's - two different phones, two different Android versions. Most other messaging/tracking apps, including some poor ones, seem to have reliably implemented incoming calls, GPS tracking, notifications, messaging, etc without any trouble. Some of them might be poor at one feature but do other things well. Setracker and Setracker2 have managed to fail on reliably implementing *all* of the many features they claim to have. None of them work well. At all. This app is shockingly bad. If the devs are reading this: you need to consider that this app is costing your business a lot of money and invest in a re-write using reputable engineers. I am about to throw this watch in the bin (literally, because I wouldn't put someone else through this by giving it to them) and go and spend more money on a better alternative, and I am unlikely to ever come back to your brand. Ever. Imagine how many customers like me have crossed that line, to be lost forever?

1 ★, on 2021-07-08
Just got the watch, and it keeps saying "OFFLINE". No way to connect the watch to my phone via Bluetooth & there is already a SIM card loaded. If you don't respond within 24 hours, I'm sending both watches back and claiming a refund.

4 ★, on 2021-07-04
All features seem to ve working fine after 1 day of testing. 1 very important remark: when you receive chat messages from the child,there is no notification on the phone. Please include this feat asap,it's obviously very important to actually know there's a message to listen too.