Spotlight by Verizon Connect 2.24.1.1

Reviews

3 ★, on 2023-01-04
having trouble with the asset trackers which is to be expected from inexperienced installer (me) and the new equipment. they worked beautifully until the last update. so my rating is not based on equipment trouble. originally I was told I would have technical support available around the clock; however, I feel like my definition of around the clock is different from theirs bc they're apparently not available for weekends. I also think they could improve their handoff on service issues.

2 ★, on 2023-10-27
Not happy with the performance of Verizon new 4g trackers. The 3g worked great, but the 4g drop locations for no reason. Spotlight will show the truck moving but after they shutoff on the job it will show like it is parked at the original location. When you run a report after the truck is back home it will show that it was running but never moved. This is not a service issue as the truck was in good cell service the complete time. As soon as my contract is up I am switching them out.

1 ★, on 2021-10-21
Very annoying app! Once you launch it, use it and go out, it will continue to re- launch itself. Have tried everything to stop it (force stop, uninstall and reinstall, update) but nothing works with my Android phone. It's actually relaunched itself 3 times while I've been writing this review??? Won't be using it anymore.

3 ★, on 2023-07-25
The app is very spotty and doesn't give real-time updates. When I relocate my equipment, it still shows it in transit sometimes for days. It also shows the equiptment has been started and turned off for a minute or 2 at a time each day even when the equiptment hasn't been used. As much as the service costs it definitely needs an update of some kind.

5 ★, on 2024-01-14
Great app! I am always on top of things with my drivers.

1 ★, on 2021-06-11
This app use to be alright, but then after an update a few months ago when they made us switch from the old app it began freezing all the time. Trucks flip into tow mode several times a day as well. The main issue that frustrates me is half the time it doesn't open, you have to click on it and close it a few times to load up correctly.