MuniMobile 3.20.6986

Reviews

1 ★, on 2021-03-28
This app is useless for those who have clipper cards. There is no option to add clipper card to it. In regards to trip scheduling, the app is redirecting to browser based app. Pretty bad architecture; it's slow and not bad user experience.

1 ★, on 2020-10-28
Tried to buy a ticket w/ Google Pay - confirmed card and saw page was loading...but nothing happened (loading stopped, page stayed same. Tried PayPal—same thing. Tried adding a card—received 2 error msgs (1 when trying to add card from payment screen + 1 when trying to add card from settings>payment methods). I thought PayPal may be stopping my payment bc my muni acct email didn't match my PayPal acct email, so I tried to update my email in settings & received another error msg. ;(

1 ★, on 2021-01-07
All of a sudden this app stopped working for me. It acts like I am not connected to WiFi at home or the WiFi on my phone. Somebody fix this junk ASAP. I wish I could include a screen shot along with the error message.

2 ★, on 2019-12-29
App lost my tickets (who thought that was possible). I bought six tickets. I could see them. When we got to the stop, I activated them (per instructions). Then the trolleys were all full so we walked to the terminal. Two hour wait to get on. When we finally got on, I pulled up the app to show my tickets, and they were gone. They were in my history but looked used. The conductor made me buy more. -.- Hey, but the setup was easy and it took my money, slick as a whistle.

2 ★, on 2019-07-18
Too many steps to activate a ticket. I am a regular user of this app, in one incidence, I bought a ticket, mistakenly thought I activated my ticket and I still received a citation for not having the fare. It is convenient but if I used my Clipper instead this wouldn't have happened. I pay my fare everyday, I should not have to pay a $125 ticket for a mistake.

3 ★, on 2019-05-15
This service is just "OK" level. The good thing is you can buy a ticket or two with your credit card and the ticket becomes available right away. I think this is a huge advantage against Clipper card which requires few days to get fund loaded from your credit card. You need to show this virtual ticket to the bus driver. It works but it's not cool totally. I expected NFC or Felica.