Sector Alarm 3.41.0

Reviews

2 ★, on 2022-06-09
The user experience of this app doesn't quite match the security system and customer service which are quite good (giving credit where its due). The app is awful to say the least. Lags and hangs most of the time. My preferred language is English, yet all notifications come in Finnish. Small things but would have significant impact on the user experience

1 ★, on 2021-10-13
Takes long time to load that is almost unusable. Unacceptable. The functionality in the app is average. There are no smart home integrations available and the UI is basic. The big problem is it takes ages (up to a few minutes) to load the interface that allows you to arm or disarm. Keep in mind we are paying around 50 euros a month for the service and still the app that comes with it is way under the standard of other apps. This is so bad we are considering canceling the service.

1 ★, on 2022-12-07
At first I wasn't going to leave a bad review, but after lazily scrolling past some of the previous reviews, it's evident this issue has been around for over a year... First of all, after signing into the the very first time, I can no longer sign in at all. I'm not in the mood to wait more than 10 seconds for a security app to load the most basic info possible. Clearing cache and reinstalling the app doesn't help. I bet I could fix this app entirely within a reasonable amount of time, no joke.

1 ★, on 2019-06-12
Still can not create and activate one-day codes for entry. When trying to activate them (using valid password and waiting an eternity for sync), the code is still listed as "inactive". Everything takes an eternity. If you want to quickly open the app and disable the alarm, you first have to wait for it to connect to the alarm and check the status. There is no option to skip this and simply order the alarm to either turn off or stay off. There is no way to auto generate keys and copy the code.

2 ★, on 2022-04-01
Your app is not working every second week, one week is fine and I can turn on/off the alarm in a second, the week after it doesn't connect to the server and I'm unable to use it completely, on both iPhone and Android. When it works, it's perfect, but often it doesn't work at all. Fix it because I pay a lot of money for your services.

1 ★, on 2021-06-16
Their API is reverse engineered and available, so most system developers could probably build something better in one day. Or you could integrate the alarm with Home Assist, to get the same functionality other companies offer in their apps by default. But we should not NEED to do that. This app is the only reason for me talking with Sector Alarm about a refund and canceling my subscription.