BackBeat FIT Companion 3.3.0

Reviews

1 ★, on 2020-08-10
Useless app. Does nothing simply downloading the manual's pdf won't do. Won't recognize Fit 2100 series is connected. Offers nothing on status. Useless. Do not waste your time.

2 ★, on 2020-06-06
Backbeat fit 505, doesn't show in the companion app. You can pair it with the app-wizard, but after connecting the headset, it doesn't show in the app anymore. Headset wotks fine, but no app from plantronics lets you configure or update.

5 ★, on 2018-11-18
Works great with my Backbeat Fit, option to update voice in other language. Only take a minute or two to update. Adds an extra hour of listening time, from 8 to 9 hours. Sounds to if added a slight increase in volume. One pair of two i ordered from Groupon, the red charger indicator light stayed red when fully charged. The update corrected the problem so the light turns blue. I know the light didn't work properly by not turning blue when charged, because headset said fully charged, i plaugged back in was still flashing red. I wish it had option to set up account with profile information and push notifications so the app doesn't need to be installed.

3 ★, on 2018-12-28
It seems to do what the BT interface on the phone already does. I was hoping the firmware update would fix my issue with the device's volume control no longer controlling the phone's volume, forcing me to manage the volume levels on both devices. Developer Options in Nougat include an option to "disable absolute volume" which has no discernible effect on this device. After some playing around, I discovered that absolute volume behaves properly with the phone volume, but not music.

1 ★, on 2020-02-04
I guess it's well known at this point, but the app doesn't work. If I'm actively pairing with my headphones, they will show up in the app's available devices list, but as soon as I'm actually connected via bluetooth, the app does not recognize the headphones anymore. In my opinion, you shouldn't market a piece of tech as having a companion app for customization unless the app actually works. It's a shame, because the headphones are good quality.

1 ★, on 2019-02-14
Useless app. Does not recognize my device, even when paired. Headset won't charge past 83% and the app has poor instructions on checking battery status. The instructions don't match product functionality either. I thought the app would allow custom settings, but it's just a clunky user guide. Doesnt even have "find my headset" function. What is the point?