MTBC PHR Personal Health Record for Everyone MTBC

Reviews

2 ★, on 2021-02-09
I had a ton of trouble setting up first time access because the emails were just not going through. Word of advice - don't set up your account on the weekend because for some reason the dozens of password reset requests I kept sending eventually flooded my inbox on Monday... I had to spend a while on the phone waiting for the help desk, but Faruk(sorry for any misspell) was very helpful and got my account fixed on the back end and I thankfully was able to log in. Horrible system, great helpdesk.

1 ★, on 2020-12-02
This is the worst app I have ever used. It tells me my username or password are invalid. They aren't, but I click "forgot password" anyway. I am sent a temp password, enter the app, change my password, get a message that the password reset is successful, get kicked out when I try to access my info, and when I enter the new sign-in info, I am told the username or password is invalid. Life is too short to be bothered with this repeatedly.

1 ★, on 2020-12-29
Was told to download the TALKPHR app instead. And have the same problem. I know my user name and password aren't invalid because I was on the site 2 minutes before, logged out and the vicious cycle of "forgot password" starts all over again.

1 ★, on 2021-01-04
Terrible app. Won't allow me to register or sign up, and instead instructs me to contact my doctor's office. Shows you how much hospitals are willing to invest in their patients instead of padding their own bottom lines. Pay a real dev to create a working app!

1 ★, on 2020-01-02
Followed the procedure for first time user. It asks for an email and, using that, sends a PIN. Put the PIN in, it fails with unknown user ID/password. Tried again, this time giving it a phone number, and it fails stating that the user has an email. In other words, app is inop. I'll let the Doctor's office know. In the meantime: It would be a good idea for the writers of this borked/broken software to remove it from the play store, since it's dead, dead, dead, and has left this mortal coil.

1 ★, on 2020-09-07
App really sucks! I couldn't register, it timed out and gave me a message to contact my doctors office. I don't want to send my cc info by mail, can't trust anyone now a days. The website doesn't even allow me to register either, so I think whoever created this portal needs to maintain it better or pay their bill so it works. Terrible app and website, useless in this modern day age of technology.