PayByPhone 6.6.1.5629

Reviews

1 ★, on 2023-12-29
Cant pay with business credit card, shows on the account, allows to choose ( supposedly), but pay and park button never turns green!!! Suck!!! Issue still persist and not only for me! Credit card shows in payment options, but unable to select it and use for payment! Its been ongoing for a month now and for a company that monopolized the parking system in the city via app, this is really unacceptable! Your instructions to read your faqs are worthlessness. When are you going to fix it ?!?!?!?

1 ★, on 2023-11-23
The app is generally fine, but the map only comes up 10% of the time? It uses to show automatically but it doesn't anymore. Super frustrating because half the time in my city, the numbers on the meter are scratched off so I can't read them. A functional map would be really helpful. edit a year later, the problem is even worse. the map doesn't even show in certain neighborhoods. can someone fix this please?

1 ★, on 2023-11-25
App sucks, could not validate three different VALID cards, and would only see one of three in my digital wallet. Scanner failed to read any of the cards, either. Pointless to run an entire parking system for a city the size of Denver with an app that sucks so bad. Also, standing NEXT to the meter, it told me the closest spot was across the street and down the block. My GPS has never been that wrong.

2 ★, on 2023-11-27
I gave one star a year ago and I still have the same complaint: it should not be close to impossible to look up the code to pay from a distance. Also, it is strange the physical machine and app don't sync up, allowing parkers to pay twice. The meter itself says to prepay, then eats the money without giving correct credit. As in parking starts at 9 am, I pay at 8:30 for an hour, and get credit til 9:30, not til 10 am as promised. I go on the app and it offers to credit me til 10 am, no cash back.

2 ★, on 2018-12-07
App has been inconsistent at best. For a year, I was unable to use it because something was "broken" in my account connecting an API to my credit card. No matter what card I used, I would have my payment declined. Finally convinced customer service to let me delete my account and start over. That fixed the problem. Convienent App, when it works.

1 ★, on 2019-06-09
It should not be hard to get an app like this right. The functionality is simple and straight forward. Usability is terrible and for some dumb reason NFC only works on the iphone version. Some very easy improvements would make this infinitely better. They could add auto-renew, or any kind of spot history. The only history is lacking any information and seems to be in random order??? I wish i could just pick a competitive app but this seems to be the only one that works in this area.