RTA CLE 6.2.42

Reviews

5 ★, on 2020-04-21
I've been using the app for a year now. It is very convenient for someone like me who has a sight problem and doesn't feel safe carrying cash all the time. To RTA credit, I recently had a problem where I bought three all day passes and they would not show up in my tickets but I got confirmed emails that I made the purchase. However, a few hours later the problem was fixed and I now have access to all three purchased tickets. Thank you for fixing the problem and being honest. I have more respect

5 ★, on 2020-09-24
I love this app!! Easy to use, and I don't have to ever worry about losing another bus ticket again

2 ★, on 2019-06-24
I had to change my review because the customer support for this app is atrocious. If you change your phone (keep same number and SIM), the app will lock your account and you will have to wait days for RTA to reinstate your account. You are liable for all your lost money and time if this occurs. I have a monthly pass for my daily commute, and I lost 4 days of use. This resulted in 9 rides I had to additionally pay out of pocket for because of the failings of the app and RTA. I'm disgusted.

1 ★, on 2019-07-13
Was going to say how useful the app is and have a glowing review, but I got a new phone. Now I'm completely locked out because the system only allows one device per phone number and customer service won't actually help me. Why can't it be set up with a login to access your account on any device like basically every other app?

1 ★, on 2020-01-05
Your little feature that prevents one from putting one account on more than one device isn't just inefficient. It is purely sadistic. To move my account from my tablet to my phone was an absolute nightmare of a time, and I was one of the lucky people that DIDN'T have to lose a good amount of money in bus passes. Now that my phone is busted entirely I get to repeat this process, again. Phones are built to last shorter amounts of time than ever. Also stop being allergic to your emails thank you...

2 ★, on 2019-01-03
never know theres an update intil i open the app to use my bus pass. doesnt have option to bypass update tempprarily so i can use my pass to get on the bus first. thats a problem considering 60% of bus drivers have attitude problems, and wont let you on without showing the pass. so i either have to pay for another fare after i already did in the app, or get left. very irritating.