Patient Portal 1.0

Reviews

2 ★, on 2020-07-31
Non existant 2FA / Auth! Similar to other reviews, downloaded this icky to find its essentially fancy bookmark and shortcut combined into an "app". But, it does do the job of making it easier to get to the portal i suppose. I just have a new issue of the portal now requiring a 2FA authorization code, which I never set up!! And that doesn't have any way to reset or send to phone. Going to try a password reset I guess

5 ★, on 2020-04-07
This is a wonderful app to communicate with a doctor. It is much faster than calling. One thing to change if possible is the ability to send for example, a picture of what's going on if I am concerned about something. However, HIPPA requirements may restrict this feature within the app. Also, rather than exiting the app every time when waiting for a Dr's answer & logging in again etc. One log in would be nice.

1 ★, on 2019-08-08
This "app" is simply a web shortcut. The website itself is not easy to navigate. I know that this company allows access via API's for data, yet sadly, they never bother to utilize them to create an actual app. I look forward to the day an actual application is written to utilize the data in a presentable manner. For now, I'll just use the desktop site.

3 ★, on 2019-07-25
The app is not up to date. For some reason, not all the providers are listed. The charts arent updated no matter how many times i request it. The formatting is poor. If i look in a category such as test results it brings up one big list of results, there is no organization such as by date. It could be a great app and a great way to communicate with my doctor if worked correctly.

1 ★, on 2019-05-16
Very frustrating, I'm rarely able to log in without 9 or 10 tries. Once I log in, the info I need is almost impossible to find. I spent nearly an hour trying to submit a refill. The pharmacy info has to be entered EXACTLY as the pharmacy has it registered or you cannot find it anywhere. Nearly impossible to delete sent messages. I have NEVER been able to use this app without getting errors to try again later. It's easier to call the clinic and spend my time on hold instead of using this app.

3 ★, on 2019-11-25
This was great when it worked, but now it no longer works on my phone. Galaxy note 8. This used to work, but now it hits on an endless loop telling you you to use a browser like chrome. Even after you try to access it in the browser requested, it does the same thing. Please fix this. I loved it when it worked correctly.