About this app
MyTown is a powerful app that allows citizens to easily connect with their local governments and vice versa.
By its nature, the web, smart phones and social media are affecting the way politicians, city staff and citizens are interacting on a day-to-day basis. It has changed the expectations of residents and revolutionized how staff and political representatives deliver services to their citizens and are held accountable.
Already utilized by numerous municipalities across North America, MyTown is a free, user-friendly tool that provides citizens with access to a wide range of public notices and events, a customizable garbage and recycling calendar, school and bus alerts, public transit information, local park, trail and recreation information, links to their City’s social media pages, hospital wait times and much, much more.
MyTown also makes it simple for citizens to report a problem, like a pothole, a street light outage, parking concerns or sensitive information anonymously via the HotLine tool.
More specifically, HotLine is a powerful component of MyTown that enables citizens to anonymously report potentially illegal or sensitive information directly from their smartphone in the form of text and media. Citizens can report easily, intuitively and in only a few seconds, incidents that they are witnessing without having to get involved in the situation. These tips are then sent anonymously to the city, its law enforcement agencies, or other predetermined organizations for rapid evaluation and action.
HotLine empowers citizens by providing them with the security of anonymity while providing local authorities with critical, real-time information.
Most Town Managers recognize social media as a valuable tool for broader citizen engagement. The benefits of easy access to Social Media, through MyTown, when engaging with the broader public is that it allows for more accurate, meaningful and accessible forms of engagement. CAO’s and municipal staff have found this to be particularly useful when seeking public input on proposals.
MyTown also features a technology-driven component, Smart Maps, powered by Luciad, that unlocks the potential of real-time location intelligence, creating the foundation for next-generation geo-spatial systems and IoT connectivity. From safeguarding critical assets to creating the digital infrastructure for smart cities, Smart Maps provides high performance visualizations that allow for the implementation of scalable solutions. Smart Maps tracks buses, garbage collection, snow removal, salt distribution, air traffic, train movement, and air and water sensors, among many others. In addition, it supports components such as HotLine by enabling back-end users to see where anonymous tips are coming from within a 250-meter zone within the city. With Smart Maps’ analytical capabilities, this information is further used to analyze suspicious activity trends and create a geographic visual reference in specific regions of the city.
Essentially, Smart Maps provides the foundation for truly interactive solutions, capable of analyzing and comprehensively visualizing real-time data. Whether in the control room, the board room, throughout city hall, our advanced geospatial analytics enable rapid and informed decision-making.
The level of access and transparency that MyTown provides across its multiple tiles allows residents to feel more connected to their community while staff and elected officials become better informed and more responsive, leading to better government and better communities.
MyTown, City Hall in the Palm of Your Hand.
App Permissions
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about networks.
Allows applications to connect to paired bluetooth devices.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Allows an application to read from external storage.
