Black Top and Checker Cabs 6.3.3

Reviews

4 ★, on 2019-09-29
I installed the app when I couldn't get through on the phone and have used it twice. The first time I wanted a cab right away, and after some difficulty with the word search for my destination (putting in Granville Island didn't work) obtained a cab within 10 minutes. The next time I booked the day before for a cab to the airport, and the car arrived right on time. The app underestimated the fare for this journey by about $3, or 10%. I was very pleased with the overall experience.

1 ★, on 2019-11-30
I used the App because phone booking for a taxi was not working properly. It said the taxi was 2 minutes away. I waited over an hour and a half and no taxi. I called and was on hold for 40 minutes before I could get a live agent. Driver #362 decided he was to far away and cancelled the trip. Don't waste your time with this App. You will be left freezing outside like I was by thus company.

1 ★, on 2020-01-22
Tried using this app. First had to create an account which failed multiple times. Eventually it went through and I was able to book a cab. Then I tried to book. It said there was a server error and the booking didn't work. I tried again and same. So I just called them. The auto system said I had already booked a cab. Then I get a call from the driver. I go out and find two cabs. Then I get a call from dispatch saying 6 cabs were coming. App showed 0 bookings. Don't use the app. Just call.

1 ★, on 2019-09-23
Don't bother with this! Nothing but a waste of time. Scheduled a taxi hours ahead of time, taxi was "booked" but never showed. After 25 minutes of waiting I get a message about a delay (I booked ahead of time thought?!)

2 ★, on 2018-09-26
It keeps crashing. Sometimes it will also say "server is not responding". But when it is working fine it's good...., but about half the time I have issues with it.

3 ★, on 2019-10-09
Sometimes the drivers get confused by the account or cash booking distinction and get mad when you tell them account means card/debit. Other than that it's a good app, works well for getting around the city.