MGM Rewards 24.24.0

Reviews

2 ★, on 2024-01-06
This app has gone badly downhill. Please change this, it is horrible since you were hacked. It is very slow and glitchy. I wanted to check on different casinos on different dates, it froze or was so slow it is useless. I have tried to uninstall and reinstall, but nothing helps and I can't seem to find another way to book using my points. This has been since the hacking incident.

2 ★, on 2023-12-28
They went from white to a dark screen it's so hard to see. It ruined the app. Also, they keep moving things around that used to be easy to find. You'll have to go searching for how to print room keys etc. It's a waste of time. Functionality first, particularly on a hotel app. They ruined the app in my opinion. People that make apps and code, constantly upgrade apps and software. It always entails what they think is an "creative" when it's really just an inconvenience to the customer.

2 ★, on 2019-04-20
Definitely lacking...Caesar Rewards App runs circles around this and theirs has room for improvements. This app doesn't update tier points (refreshing the screen gives you a checkin at the front desk message), it sends notifications to mobile check in but you can't, to view anything (offers, correct tier points/card status, reservations, etc) you have to go to the website. I don't understand the purpose of the app if you can't do anything and the information shown is incorrect. It looks nice

3 ★, on 2022-09-27
It worked. . . For a while. Had the app for a few months now. It's been running fine. Digital check in was streamlined, I set up my whole itinerary it was great. Ever since the trip ended though the app has been wonky. When i use the Book Room feature I can't scroll past october. When I pick dates I'm not able to scroll through all the hotel options, it just sticks on Aria and Bellagio. I've reinstalled the app twice and restarted my phone but still no luck. There is a bug that needs fixing.

1 ★, on 2021-10-12
This app has been a huge pain. We loaded it to avoid the big line, only to find it would not open the door to our room. Two phone calls (with long holds) and a trip to the counter through the line anyway, and they issued us plastic keys. But we could use the app for parking, right? No! When you use the barcode for parking, you can't use the keys anymore, we learned after needing help to get in and out of parking several times. Either the Luxor is falling apart or the app is broken. Maybe both.

4 ★, on 2022-01-29
Generally a great app. 2 things I'd like to see. Ability to choose the room I check into (let me pick something near the elevator without waiting on line to check in with a person). A couple of months ago my comp nights/room rates stopped showing in the app, but is viewable if I log in to the web site. Also, the old Borgata app showed the nights I'd already booked, the new app doesn't.