VVS Mobil 2.18.20240913

Reviews

4 ★, on 2021-06-26
It's nice to have such an app. Four stars because it could be more robust as I have to force-close it too often.

1 ★, on 2021-05-18
Doesn't work, can't buy tickets, then you get a fine because they don't care

2 ★, on 2020-07-13
It takes a really long time to make a ticket purchase so you're still better of paying at a machine when the bus or train is on its way. It also doesn't allow short trip ticket purchases for some reason. I appreciate that it's in English! I had a tough time with this when I got here a few years ago. The onboarding process was ok. Could be better explained to avoid confusion with how your tickets are saved and when to make a purchase perhaps. Will this review be seen by vvs? I wonder...

3 ★, on 2018-10-13
It used to be a pretty good app, but no more unfortunately. 1. It crashes when you try to check the detailed schedule for the trip and there are delays and cancellations in the schedule marked with red exclamation sigh. 2. Instead of real "Live map" it shows completely virtual one, based on the initial schedule but not on the real coordinates of the transport. E.g. if stop is cancelled or moved temporary, app shows old route and old place for the stop which can cost you a missed connection. 3. During registration it is not possible to select a proper date of birth in an easy way by only clicking, instead you need to scroll years and dates back for several decades into the past of you are older then 10 years.

1 ★, on 2020-01-03
Can not save the payment method. Every time I try to save, it asks me to pay 1euro. Even after paying it I still can not buy the ticket because it asks for 1euro again. After 10 trials it just keeps asking for money when you want to save the payment method. So impossible to purchase tickets here. Be careful with this app because it saves all your personal information.

3 ★, on 2018-10-11
I use this app since 2016. It's not the most intuitive app but I never had problems with it until now when I need to change my payment method and it won't be accepted. I got following answer from support: "As part of the registration process, our financial service provider LogPay Financial Services GmbH carries out a review of the details and the creditworthiness of the person. This was rejected." And now I'm asking myself, what kind of creditworthiness do you need to be able to purchase a 5€ S-Bahn Ticket ? To all new users... if you install it, you will be able to view schedules and search routes but nothing more, because you are probably not creditworthy. PS: the 1€ is refunded, not right away but after 5-6 days.