Lutron RadioRA 2 + HWQS App 7.6.16.2

Reviews

3 ★, on 2020-02-17
RadioRA2 is less good than Caseta. The more expensive system doesn't let me issue Alexa commands by room, e.g., "turn off the kitchen lights" - but the cheaper one does. You also can't make scenes without having keypads. That's extremely silly. Basically this system is abandonware. The only reason I didn't stick with Caseta is that I was concerned about hitting the fifty device limit in a larger home. Otherwise everything about it is superior.

1 ★, on 2020-06-10
Terrible app from a terrible company. I purchased a home in 2012 that was installed with a Lutron HomeWorks system. I quickly found out that the system is unreliable and impossible to program. The system is entirely proprietary and even a tech savvy homeowner cannot make the most fundamental modifications. I was able to contact the original installer an after a great deal of time and expense I was able to get the system up and running. It came with a an app that allowed me to access my system in house and remotely. Some time later the free app become a subscription app which I was happy to pay for. The subscription app was discontinued and in order to access my system I was forced to purchase a "bridge" and pay to have it installed. It is not working properly and Lutron tech support tells me that I have to pay to have it reinstalled. All of my other "Smart Home" devices work with the exception of Lutron Connect. Buyer beware! Don't purchase this inferior proprietary product.

3 ★, on 2020-01-23
Used to work, lately (Dec 2019), it does not realise my lights are on/off unless I go through each switch individually. I used to get a list of all lights that were on and was able to turn them off from there. UPDATE I uninstalled and reinstalled and it seems to be working again. If it works as it used to, it's a 5* rating. Fingers crossed.

5 ★, on 2020-02-25
Around a week or two ago, the app doesn't display device state, like lights that are on. Also, the documentation offers many opportunities for improvement. Thanks! Update: I can wait a week, and will email separately regarding documentation suggestions.

5 ★, on 2019-11-18
This app makes it easy to control our lights. We have it installed on our phones, however I can't get it to connect to our system on my Samsung s2 tablet which is running version 7.0 . All is working well. Thanks to tech support. Great service

1 ★, on 2020-11-30
Lots of bugs! If you want to make any edits. Be prepared to uninstall and reinstall the app for nearly every edit you make. Even on the flagship Google Pixel line with the latest Android software. Annoying, especially coming from a company you would expect more out of.