Lockitron 3.5.17

Reviews

1 ★, on 2020-03-31
March 2020. Bridge stops working, app doesn't detect lock with Bluetooth or WiFi. Sense doesn't work as advertised. Door unlocks about 60% of the time upon approach. Takes about 10 seconds to recognize and unlock. The remaining 40%, nothing happens. Very disappointing. Am defaulting to using my key again. No response from developers, company that purchased them doesn't seem to be supporting the product. Does it even exist anymore?

1 ★, on 2020-03-18
We have had this slightly over 1yr. looks like we are now out of warranty. The Bluetooth function stop connecting no matter what device we use. I am able to update the Firmware so I know it sees it, but goes offline when we try to lock or unlock. I can still use keys so we are stuck with a very expensive key lock now. unless I am misunderstanding the warranty, Which I have no way to confirm because they don't have a support phone number, I would suggest another brand with a better warranty

1 ★, on 2019-12-16
Just updated my review. Unfortunately support for this product has gone downhill, and the product itself has been highly unreliable. Sense is a joke. I've never been able to get it to work outside of the first 20 days of setting it up and it would "sense" at 2 am and unlock the door while we were sleeping in the bed. I was able to get one of the units with the bridge. Can't have two bolts setup on the same bridge. so basically only one can work. Apparently they only think you have one lock on your house. If you have two i was told it isn't designed for it. Current situation: Looking for another lock..

2 ★, on 2019-01-09
easy to install, easy to setup, cost was about half of the other vendors. now for the app .... as most people mentioned in previous review the location services don't work or are sketchy at best in fact i have to go into the app once a week or more to turn the proximity services on, whhaaa?!? overall for the cost its ok I guess.

1 ★, on 2019-02-14
Lockitron stopped supporting this app a long time ago. Our lock recently stopped working with this app so of course we emailed Lockitron (with videos and everything); after some cursory questions, they stopped corresponding completely - just absolute silence. We were highly supportive of Lockitron when they first started, but their customer service has really gone off the deep end.

2 ★, on 2019-01-07
Basic lock and unlock works. Firmware updates are simple. Main problem is the location sensing and notifications almost never work. Same issues with several phones, app and firmware updates. Paid a LOT fir those features and they've never worked!!