About this app

Get the care you and your family need with Johns Hopkins OnDemand Virtual Care. Use the mobile app to connect to a health care provider who can diagnose and prescribe medications for minor care concerns. No appointment needed. This service is currently available to select insurance plan members.

How It Works
Members of select insurance plans can log into the mobile app at any time, from anywhere in the United States. Members will answer questions about their symptoms and insurance plan. A copayment will be collected during the login process if required by the insurance plan for this service.
• Minimal wait times: You will be placed into a virtual waiting room. On average, patients wait between seven and 10 minutes before being connected to a provider.
• Talk to a provider: A health care provider will join via secure video and discuss your symptoms, answer your questions, make a diagnosis and recommend next steps. Depending on availability, you may receive care from a certified Johns Hopkins Medicine provider or a board-certified Teladoc provider.
• Pick up prescriptions: If medications are necessary, the provider will send prescriptions to your network pharmacy.

Common Reasons to Use Johns Hopkins OnDemand Virtual Care

When your primary care provider is not available, our health care team can provide the care you need quickly. Common conditions that our providers treat include, but are not limited to:
• Allergies
• Cold and flu symptoms
• Bronchitis
• Poison ivy
• Pink eye
• Urinary tract infection
• Respiratory infection
• Sinus problems
• Ear infection

Johns Hopkins Medicine patients will be able to access their Johns Hopkins OnDemand Virtual Care medical notes through their MyChart account if they have been seen by a Johns Hopkins Medicine provider.

Do not use Johns Hopkins OnDemand Virtual Care for emergency medical matters. Call 911 if you are experiencing a medical emergency.

Who Can Use the Service?
Johns Hopkins OnDemand Virtual Care is currently available to members of select insurance plans.
Members log into the mobile app from their smartphone or tablet, or on their computer at ondemand.hopkinsmedicine.org.

New features

Enhancements and bug fixes

App Permissions

Required to be able to access the camera device.
Allows applications to open network sockets.
Allows an application to modify global audio settings.
Allows an application to read the low-level system log files.
Allows an application to record audio.
Allows access to the vibrator.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to broadcast sticky intents.
Allows applications to access information about networks.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to read from external storage.
Allows applications to connect to paired bluetooth devices.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to write the user's calendar data.
Allows an application to read the user's calendar data.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.