igloohome 3.1.4

Reviews

1 ★, on 2021-04-26
Try to support local industry as much as possible but this doesn't make the cut. Had changed 2 locks in 2+ years. Worked fine initially but broke down recently. Contacted support and after diagnosing problem, was told my model is obsolete and no spares is available. Was told my only option is to purchase a "new, improved" model. Guess it's better to change to a more established and reliable make.

1 ★, on 2021-01-05
App version 2.8.0: Connecting to Igloohome Smart Keybox 3 with latest firmware is not possible as guest but works fine as host. This means sharing bluetooth keys is not an option. I have tested this on multiple Android devices with same result. Support has been informed about it as well. Update from support: This is expected behaviour from a jailbroken device.

2 ★, on 2021-01-05
Have Samsung S5 running Android 5.0. App just shows blank screen even though should run on Android 5 Update : Managed to update S5 to Android 6.01 and was working fine until latest app/FW update. Now I get an Error message that says Unable to connect to lock. Please restart Bluetooth, 46.5.703. Tried that but only get 3 blue flashes on lock before another error message. Can I get the previous version of the App somewhere ?

3 ★, on 2021-02-09
Own Lockbox 3, app keeps on asking for a update but error keeps showing and won't connect. Lost my Bluetooth connection capabilities -Update 2/9/21 I reached out via email. This time around they gave me a solution they had to erase my lock from my account and I had to do a hard reset, after that everything is back to normal. 3 stars for customer service not coming up with this solution before hand

5 ★, on 2020-01-10
Super friendly apps. I wish they build a widget, so i don't need to open app every single time. I installed deadbolt 2s. My family and friends love it very much. I encountered a problem to login a few days ago, i dropped an email to their Support Team for help. I received a prompt response from Vee F from the support team within 10mnt in Sunday! It provides details& instructions on how to deal with my problem and s/he monitored until few days later to ensure the problem not reoccurring. Kudos!!

5 ★, on 2019-08-29
The app is easy to use, clean, intuitive and very useful. I have two devices, the padlock and the lockbox. These and anynother igloohome devices are managed through the one app, so it makes managing different devices in different properties extremely convenient. The devices, however, are sturdier and more secure than others I have used. But what convinced me to write a review (hardly ever do it) and to privide a 5-star one is the company's tech support, which is absolutely amazing.