YoBike 1.5.1.202103241230

Reviews

2 ★, on 2021-03-10
Bike seat would not change height and gears struggles to shift even after back peddling. Cycled bike about a third as far as I wanted and locked it up. No obvious way to be refunded for terrible experience. At least it was cheap

4 ★, on 2020-02-22
Good way to make city cycling accessible. Though I would not over-rely on this. The bikes are well maintained, rarely break (I've used around 20 times). Dont expect luxury, they are heavy but get the job done. App can be buggy. Sometimes it tells you bikes are there when they arent! Other times the bike wont unlock with no given reason, or the lock wont undo because it is caught on the spoke. Around 65% of the time I have no problems. If the app is ironed out, this would be a great service

2 ★, on 2019-09-04
Really buggy. Crashes on opening most times. The lock/unlock sometimes takes 2-3 attempts. Theres also no direct contact details to get help or speak to someone via email. Just lists of possible questions you "might" want to ask. No! I just want to write to you directly. It also shows up bikes as available and you go to unlock it and it says the bike is unavailable for hire which is deeply frustrating.

2 ★, on 2019-04-17
One of the things this service must be is reliable. Unfortunately it just isn't. From the slow responding and crash prone app to the outstandingly low success rate in actually finding a bike that is a) working at all b) doesn't have some near completely dibilitating issue. I really want to support this service, and so to the tune of a fair bit of money, but until the reliability improves I cannot recommend this option to anyone who has a choice. Unfortunately choice isn't something I have.

1 ★, on 2020-01-03
The bikes are heavy and hard work to ride compared to a normal bike. When there is a problem it is not straightforward to sort out. I attempted to start a journey on a bike that turned out to be faulty. The app would not let me end the journey. I reported the problem immediately in detail. Three days later it still thinks I have the bike. The cost is £20 so far. It also means that I cannot unlock any other YoBike until the first journey is "ended". Almost missed my train. Not worth the hassle.

1 ★, on 2019-08-10
I'm a big fan of bike schemes and used them in cities where its really popular. I wish anotger service was available in Bristol. Regarding the app: Embarrassingly bad UX, very buggy, crashes constantly, notification banners persist. Feels like it was built 10 years ago. To resolve, can you just copy another services' app as a starter for 10? Re the bikes, they're pretty poor quality and roughly 10% don't work, are damaged... Really looking forward to seeing all the improvements :)