Maven - Car Sharing 1.78.1277

Reviews

1 ★, on 2020-07-25
Cannot edit address? Why? People move. I can't update punt info because the address is now wrong so the card won't verify.

3 ★, on 2019-06-21
The only issue that I find with the app is that it takes a very long time to pull up invoices. Sometimes it requires closing the app completely several times. It isn't my internet connection at home or mobile. Additional feedback has to due with support. The local teams are fantastic! I have 3 stars because the phone support team is incapable of assistance other than making a payment and answering a few questions. Some are easily flustered by questions. Not great experience 50% of the time.

1 ★, on 2018-09-25
I just want to have a quick peek at the app but they won't let you even start without full registration. I mean driver license and credit card info. Jeez! What a user experience! [Updat] GM customer service mention that there's a guest mode apparently, but I can't find it. The main page has two buttons: "Sign up" and "Log in". When you go to "log in" you have to enter your email/password to proceed or go to "sign up" section. Or click on "forgot your password" link. There is also a link to help section. In the "sign up" section, you'd have to proceed with the usual registration steps. [Update2] GM insist that there's a guest mode that doesn't need registration. But unfortunately that feature is only available in the US. I'm in Canada and that mode is not supported.

1 ★, on 2019-01-31
I gave this app and service a second chance (2 * rating before). I'm currently unable to start the car because the app won't connect. I will be late returning the car because it won't connect but more than that I am missing meeting a friend I haven't seen in a long time. I am definitely filing a BBB complaint. Absolutely unacceptable. The fact that the app doesn't work makes this a dangerous service. If you can't unlock or lock the car means that any safety measures GM cars have are obsolete.

5 ★, on 2019-05-12
It was an awesome experience, the price was great, the convenient location being next to my apartment was fantastic, and the selection of cars gave me the flexibility to pick what best fit my needs for the task. Thanks to this app, and how cheap it is compared to owning a car with insurance, it has made the possibility of me never owning a car a reality.

1 ★, on 2018-11-17
Can't log in! No matter how many times I reset my password I can't log in on the app or the website. If like to give your service a try, but it's frustrating that I can't log in. Also, on the app I tried just exploring before logging in, but the map wouldn't load. It would either say no cars are available (no matter which time I selected) or nothing would happen at all. Using a OP 6 with Android Pie