Seat Alerts by ExpertFlyer 1.93.0.0

Reviews

2 ★, on 2019-09-06
I love this app but unfortunately I can't give it more than two stars at the moment. I try to log in on the app & it says "authentication error" over & over and I know I'm using the correct log in credentials. How do I know? Because I can sign in to the site if I use a web page. If I wanted that, I would just use that. But I want the convenience of an app, so please can the developers address this? Seems I'm not the only one having log in/verification issues.

4 ★, on 2019-04-13
Service works as described and has saved me from sitting in a middle seat several times. App UI feels a little dated and can probably use a design refresh. Would be great if the user experience was improved a little, like add favorite airports selection to the profile personalization area. Maybe even validate date + airline + flight number using publicly available data first, so that airport pairs can just be selected from returned results if needed. Just a suggestion, not a complaint...

2 ★, on 2018-11-05
I paid the $0.99 service to get seat alerts and received a delayed notification after I found my own seats (hours after they were available). Strangely enough, I received the notification after I wrote a 1-star review which was a couple of hours after I found my own seats (this is an updated review with 2-stars). Glad that I checked manually and was able to get the seats on my own. If there's high demand for seats and they go away quickly, this app won't help you. Also very rude developer, not humble at all. (Look at all the replies from customers reviews). Instead of saying that he'll add more details to the app features to clarify everyone how often the app checks for seat availability, he engages in hand combat with each reviewer and try to prove his way, instead of apologizing for not meeting expectations. It should say, that it checks seats every 6 or 8 hours. Customer sets expectations, not developers and if there is misalignment there should be more info added to the app (caveats, disclaimers, etc). Good luck with that attitude, if you change your approach to how you treat feedback, you'll have better ratings, otherwise it leaves a bad experience from beginning to end.

4 ★, on 2019-08-11
It works! Saved me from a middle seat. Although United sucks and charged $32 for an aisle. But the service great. You don't need the app, the alert came via email. Im not sure it alerted on my phone.

3 ★, on 2019-07-05
I can only see the left side of the plane. needs work on display sizing. Using the website instead. Less glitchy and resizes.

5 ★, on 2019-03-25
Great response from the developer! Thank you for following up with my inquiry. Somehow digitizer must have been the issue. when rebooted the machine, I can now choose the airports.