Vuba Vuba 2.0.10

Reviews

1 ★, on 2021-06-09
Deleted the app. Unbelievably dreadful. This would be a zero-star rating if the option existed. Their customer service is non-existent. This week I waited 1.5 hours for an order that had been cancelled and they never told me (but still took the money - I had to chase for a refund). The app wiped half the menu from my favourite restaurant, so I had to call them directly to order. Then, they delivered completely the wrong order to me today, not bothering to check the order or the quantities, and displaying no sense of customer care what so ever. Took an absolute age to swap for the correct items, even though the restaurant is about ten minutes away. They're just getting worse and worse. Don't pay for anything until you've seen what you're getting.

1 ★, on 2021-07-03
If I order food from one restaurant and drinks from another why can't the delivery guy pick both orders and bring them to me since the delivery address doesn't change? Why do I have to pay delivery fee twice? Please add option to pay for the order when one is done with ordering. Otherwise It's a waste of money.

3 ★, on 2021-04-24
Often long periods where the service is down. Trying to report issues with orders just ports you to an unresponsive WhatsApp account. But, when it works, it works well enough. Would *really* appreciate a browser-based version for when the app isn't working.

1 ★, on 2021-07-02
Why is it so hard to create an account? The OTP never automatically loads .....and when you want to manually enter it, still won't let you. Pls fix it ASAP

3 ★, on 2021-02-01
Works ok but one cannot reach customer care. I keep getting automated messages to download the app when I am using the App! Then I am told that I have not registered my no and to go ahead and register it. Of course the number I used to order is not the same as my WhatsApp number. Really annoying. Everytime I see this App, I remember that I was overcharged. When I asked the vendor for a refund, with proof, they pointed the finger at vubavuba who only offer automated messages.

4 ★, on 2021-07-03
I like this app but I hate when I write optional comments on my orders and get ignored and end up having things on my order that I don't like.