eDreams: Flights, Hotels, Cars 4.1026.0

Reviews

1 ★, on 2023-12-24
This app, actually the entire service is terrible. They pressure you into hurrying up and booking your trip by saying that the price will increase soon if you dont. Which confused me into signing up for a subscription and recurring payment that i didn't need. Also they tried to get me to pay extra for carry-on and to select which available seat i wanted. All of which was free on the American Airlines page. Very unhappy with my experiences with this booking agency. Be careful what you pay for

1 ★, on 2024-01-12
Worst experience I have had and am having. Booked a flight, canceled it and called for a refund many times over weeks and never got a straight answer. Finally they send me an email to talk to the airlines and I find out that they did not cancel anything. If there was a way to sue them I would instead of giving them a 1 star rating. Still waiting on my money.

1 ★, on 2023-11-16
This is ridiculous. Website has buttons to "manage your trip" which just lead you to download this app, which is a waste of time, none of the buttons for managing your trip work. I don't know if ordering functions work, because I will never order a trip from eDreams again after this experience (they say "free change" if you order a more expensive flight, but then they can't fulfill the change without a change fee because evidently that's where their profit is?

1 ★, on 2023-11-07
Total scam! The app will show you a low price and then tell you the price has jumped up 20% "due to high demand" after you put in your credit card details! Even if you exit and search for the same flight again, it will lower the price back to the original rate, even though they won't sell it to you at that price ever. It's false advertising and illegal...

1 ★, on 2023-09-30
I recommend against renting cars with eDreams. A day before my flight they notified me there was an error on their side. I booked a car with all insurance fees included, but now I'm expected to pay additional fees for the insurance. Effectively, the price for my car rental just doubled (or more). They called me at 3am to notify me about this. I'm trying to contact them and will update my review if they end up covering the mandatory car insurance costs.

1 ★, on 2023-10-12
The first time I used this app, it was a breeze. The second time, it was a different experience. A lot of hidden charges that are not explained and charged at the end. Both airline tickets and rental car charges. Will never use this app again. And I will not recommend it to anyone. Beware of their offer to be a "Prime Membership", cancellation of this service difficult. It's like they did this on purpose.