Bravofly - flights and hotel 17.27.0

Reviews

1 ★, on 2023-03-21
What a scam of a company. I had a £100 voucher with them, added 126 more to purchase 2 tickets, and that included insurance, "flexibility" fee etc. In the end I had to change my tickets, and they asked £626 for that (!). I canceled my booking and requested a refund. They refunded me a "generous" amount of £55. I'm speachless. How is this legal, is beyond me.

1 ★, on 2019-01-25
People in costumer service are kind, the rest is stay away if you value your time! Most things can only be done by phone, wait time is long! They are not connected and sync with airline companies or bravo app. So you speak, confirm, price change 5 times, i spent hours on phone while traveling. Horrible app and the system itself, save time and money go to expedia or someone else that most if not all changes can be made in App. I have yet had the pleasure with such a low grade tech!

1 ★, on 2022-06-14
0 Stars. From personal experience, I would NOT recommend Bravofly or LastMinute travel booking to any other consumer. I tried to make a change to my daughter's itinerary - the firewalls, the number of false leads that led no where in helping me solve a booking problem, the calculated misdirection from this travel booking angency to lead to 'dead ends' was, in my opinion, designed to simply take cash from consumers without ANY flexibility to adjust to changes in travel plans. Terrible.

1 ★, on 2022-07-08
Everything from the app to the service feels like a scam to take my money and provide nothing in return. The app screwed up my name and email address. When I changed it, it froze my account indefinitely and said I was unable to make other changes until those changes were complete. That was weeks ago and seemed to never complete. When I finally decided I have no time for nonsense, I called for refund and was told they couldn't help unless they record call. Then he said I may get 10-15% refund????

1 ★, on 2023-08-21
Horrible app. There's not a single way to contact the customer support. The live chat section in the app only says, please contact the below no. And on calling the number they say they are working on some technical problem. I'm not sure how to get my booking confirmed or get a refund of my payment

1 ★, on 2023-10-10
Scammers- These guys are scammer. They never ever assist anything after you paid and ask for money again and again. I have paid almost double price for ticket only because I booked through Bravofly.