Mobi by Rogers 1.2.2

Reviews

2 ★, on 2020-04-13
Embarrassingly Awful App, it's is so glitchy so unstable. There is no location to know where you are, or which station is the one closest to you, or how to get there. Back button presses have random behavior. I even got charged because I pressed back on a confirmation fragment. The default behaviour for pressing back should be "Cancel" not accept. The information is Information out of date.

1 ★, on 2020-08-24
It lacks the basic feature of marking your location on the map. Unbelievable! How could they release the app without it.

2 ★, on 2019-05-12
Mobi the bike share is fantastic, useful, affordable, and fun. Mobi the app is a flaming pile of hot garbage. It's slow, laggy, buggy, navigation is confusing or awkward, it's feature-poor, and data isnt even accurate (ie. # of free spots at stations). I'm begging you, Mobi/Shaw/whoever, please revamp this app. It's atrocious that it even got released in this form. The only reason I didn't give it one star is *technically* it works, took me like 15 min but I was able to set a payment option.

3 ★, on 2020-04-16
Route mapper needed to make this a worthy app. Also, if I cancel my monthly before the renewal date I should be able to keep the account active until the renewal date, otherwise you're being unfair.

2 ★, on 2019-09-10
Aaargh - the app doesn't show your location! Finding a mobi parking can be stressful because of that. There are a few more painful usability issues, such as the map being completely covered with icons if zoomed out (!?). The service itself is useful in some locations but flawed (too few stations and/or too many bikes (can't park)) The pricing scheme is ridiculous. When biking a long distance you have to make "fake swaps" along the way to avoid the +30 minute penalty (!?)

1 ★, on 2019-07-22
I was extremely disappointed with the response I got from Mobi. I signed up for a single 30 day pass - only to be charged a month later. Unbeknownst to me - and I must say without proper prompts, I had subscribed to a monthly payment service. When making it clear that I don't lie in Canada and there is no record of me even using a biked for 3 weeks after the original 30 day payment, I was told I still had to pay. I think that#s extremely poor customer service and I would advise people against using this service unless they ensure they check that they have a subscription. Sure, it;s on the customer to watch out for these things to some degree, but when one visits another place - and that's what the scheme is about; tourists and easy bike access - the company should be responsible in communicating what it signs people up for. The whole thing has left me very disappointed in what is supposed to be an affordable, greener cycling scheme.