Polar Instant 3.3.1

Reviews

2 ★, on 2020-09-23
I needed to use the App twice yesterday. On both occasions it hung without the station responding correctly. The first time the touch screen failed (Llandrindod Wells) and the second I need to use a bank card. On both occasions there is no way to exit the App. It is still waiting for me 13 hours later.

1 ★, on 2020-08-26
Just doesn't work. I've tried to charge on 2 occasions now to be greeted by the spinning wheel of doom times. There doesn't appear to be a way of exiting this nightmare either, tried to cancel but that's a no go. Even tried rebooting my phone but as soon as I opened the app I was greeted by the spinning wheel of doom again. Ended up paying the higher rate using contactless in the end. Guessing that's their plan. I now have credit on my account that I can't use 😡

1 ★, on 2020-09-27
Avoid these stations at all costs! The only two times I've had to stop at one, both times had issues which required calling and wasting 1+ hours doing so. The second time even required having my car towed while parked at the charging station which left me not knowing if I should cry or laugh at the irony. An absolute joke.

1 ★, on 2020-08-04
Been using this for a week or so now. Very rarely any connection between app and charge station. Terminals with contactless operate independently of the app anyway. Having attempted to start two charges in-app it's now completely jammed and I get "unable to cancel charge" messages. Screenshots also pointlessly disabled probably so you can't report error messages. Not like this is a banking app.

5 ★, on 2020-09-26
Easy to use and a very reasonable £0.18/kWh, to the guys who said they had the circle of doom, I had that once where the charging post was not powered up, no blue lights. Not the fault of the app, but whoever is responsible for turning it on.

1 ★, on 2020-07-24
Useless app - as with other reviews, added credit, parked at charger, started charging session and now app hanging with 'follow instructions on post' but post is not showing anything. Can't cancel as whenever I try get a message 'you can no longer cancel charging session'. Been 25 minutes now and still can't get a charge - having to give up and loose the credit in the app. Absolutely rubbish.