About this app

DOT Tickets app is developed and owned by Din Offentlige Transport (DOT). DOT is a partnership between the traffic companies DSB, Movia and Metroselskabet to help create a better and more cohesive public transport system on Zealand, Lolland, Falster and Møn.
DOT Tickets app makes it easy to buy tickets and monthly passes for journeys on Zealand, Lolland, Falster and Møn.
You can purchase tickets by entering your place of departure and arrival, either in the form of a stop, address, or place. You can also pick the zones you wish to travel from and to on the map. The 2-8 zones fast purchase is relevant for you, if you know how many zones you need from where you are. You can use that feature, if you give the app your permission to localization (GPS) so that the app can determine your start zone. Giving your permission to localization, which is voluntary, can also help you determine your location on the map versus your ticket’s validity area.
Monthly passes can be purchased by entering your place of departure and arrival. You can also pick the zones manually on the map if you travel between 2 and 8 zones.
You can purchase these tickets in DOT Tickets app:
• Zone tickets for 2-8 zones
• Tickets for 9+ zones between a departure and arrival zone
• Commuter cards with Metro and DSB 1’ Regional Train as an optional add-on
• Commute20 with Metro and DSB 1’ Regional Train as an optional add-on
• Bicycle Metro
• Supplementary Ticket for Commuter Card (1 zone)
• DSB 1’ Regional Train supplementary ticket
• City Pass Small for zones 1-4 (24, 48, 72, 96 or 120 hours)
• City Pass Large for zones 1-99 (24, 48, 72, 96 or 120 hours)
• City Pass X-Large for zones 1-299 (24 hours)
• City Pass West for zones 101-199 (24 hours)
• City Pass South for zones 201-299 (24 hours)
• Event ticket Small for zones 1-4 (12 hours) and Event ticket Large for zones 1-99 (12 hours), available for limited periods in connection with events
• 12-hour ticket East, West and South for free traveling on Saturdays and Sundays for a limited period (December 2023 – February 2024)

These monthly passes can be purchased in other sales channels, but are displayed in DOT Tickets app:

• Youth Card
• Employee Travel Pass
• Company travel Pass


Payment in DOT Tickets app
You can pay with MobilePay or payment cards in DOT Tickets app. You can save your payment card details and access them via Touch ID, Face ID or a PIN code of your choice. In that way, you do not have to enter all card details every time you make a purchase.

Your payment card details are stored with Billwerk+.

The following payment cards are accepted:

• Visa/Dankort
• MasterCard
• Visa
• Visa Electron
• Maestro


NOTE:
Remember to buy your ticket before you start your journey.

Departure boards

You can create personal departure boards for your preferred transportation for all stations and stops on Zealand, Lolland, Falster and Møn filtered by the lines you want to follow.

On your departure board, you can see if there are delays or cancellations .

When you create a departure board, you can get notifications about planned changes and you can add the board as a widget on your smartphone’s home screen, so you always have it close at hand.

If you experience errors when using DOT Ticket app, please contact:
DOT Customer Service
Tel. +45 70 15 70 00

New features

In this version, we have made it easier to refund tickets and monthly passes in the app by placing the refund button on the ticket to be refunded. In addition to that, it is now also possible to refund Event tickets with future validity.

We have also made it easier to edit departure boards for your journeys with animations and more prominent buttons and icons.

Finally, we have fixed several bugs.

App Permissions

Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to write to external storage.
Allows an app to use fingerprint hardware.
Allows access to the list of accounts in the Accounts Service.
Allows applications to access information about networks.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to read from external storage.