About this app

See a U.S. board certified doctor or licensed therapist from virtually anywhere.

If you’re a member of Blue Cross® Blue Shield® of Michigan or Blue Care Network, just download the Blue Cross Online VisitsSM app to get started.

Having a visit couldn’t be easier. Once you register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.

ONLINE HEALTH CARE OPTIONS

Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.

Medical services

Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
All of our telemedicine doctors are U.S. board certified.
Therapy services

See a doctoral-level psychologist or a master’s-level therapist by appointment.
Therapists include clinical social workers, marriage and family therapists, and professional counselors.
All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services

Our psychiatrists are online doctors who are also U.S. board certified.
They’re available by appointment and are capable of treating a variety of behavioral health conditions.
They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
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Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

New features

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

App Permissions

Allows applications to open network sockets.
Allows an application to read from external storage.
Allows access to the vibrator.
Required to be able to access the camera device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to connect to paired bluetooth devices.
Allows an application to broadcast sticky intents.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to change the Z-order of tasks.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to access extra location provider commands.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an app to use fingerprint hardware.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.