Cleveland Clinic Express Care 13.03.00.000

Reviews

1 ★, on 2020-10-15
I tried 3 times to use this, every time when it got to the video it just stopped loading. Total wate of time when I was really sick and needed to see a Dr. That was after it froze numerous times on the beginning screen. I had to reinstall twice and log back in, even call the customer service to reset my password moments after I'd been logged in and it kicked me out.

3 ★, on 2021-05-09
I kept losing my connection way too early by being timed-out while I was responding to the questions and uploading pics. So, the app needs to be reset for longer response time OR, it NEEDS to be reset to remember the answers before it times-out, so that one doesn't need to start all over again. It was extremely frustrating!

1 ★, on 2020-12-19
Can't really rate them high when I get get the ap to work and there is ZERO technical support. I've tried to sign up twice and filled in all my info and it just says "checking insurance info" and spins. Then after several minutes it asks me to log in and when I do it says "my password or username is wrong". Ive done it twice. It didn't work. Too cheap to have a support phone number so screw them.

5 ★, on 2019-06-13
This is such a great way to visit my specialist! I don't have to pay for gas, be uncomfortable riding in a car for hours. This also avoids an overnight stay in a hotel. These things all cost money, time away from home, lost time from work. Yes the virtual appointment costs money, but not even close to what I just stated without the inconvenience. I would recommend this to anyone!

4 ★, on 2020-03-27
Good app once you're connected to a provider but i was bumped twice and had to reenter my info each time. Also some inconsistencies in the number of patients ahead of you. Once connected, the visit went smoothly and swiftly. I will be recommending this app and will be using it again!

1 ★, on 2021-08-03
This app is garbage. It will randomly close out in you if you aren't actively on that screen making you lose your place in line. Also the sound doesn't work. I can use teams, Skype, anything with my phone but this sound and mic was messed up. Can't even use a computer anymore has to be this stupid app. A waste of 30 minutes of my life.