Allē 8.12.0

Reviews

1 ★, on 2023-12-14
I was trying to scan the QR Code. It had me update the App. Then it wouldn't take my password. I changed it 4 times and it kept saying password incorrect. I logged in via computer at home and it worked. I was unable to use the QR code at the medspa. Update: 12/13/23 The App doesn't work. It keeps saying I have the wrong password but when I Iog on via web/online using the same password it works just fine. Frustrating that I couldn't scan the QR code on my last visit. Please fix the bug!

2 ★, on 2019-06-29
So, I have used the app since January. Has worked fine. Last time I used it I logged in not a problem. Then tried to log in a few days ago while I was at my appointment, and the app only freezes. Sends a code for a two part authentication, but freezes to a white box that does nothing and goes nowhere. Frustrated, had to call and talk to a person so I could get my points. Right now the app is totally useless 😡

1 ★, on 2020-01-20
Great program, terrible app. The app almost never goes past the opening screen. I have to reset my password EVERY TIME (this includes the actual website as well, so it's the program on both). I've had my account for about 6 years now and it's only gotten worse. I'll change my password tonight and by my appt. tomorrow, I'll have to change it again just so she can use my points. The app....never works.

1 ★, on 2019-11-07
Update: After I left my original review, the app started working 2 weeks later. BUT.............. after the October 29 update that says freezing during login was fixed, it started freezing again. Doesnt work. the app uses 2 factor authentication when you log in. I get to the point where the system texts me a code. in the app a screen pops up to enter the code, but there is nowhere there to enter it. at that point I have to force stop the app to get out of it & start the process all over again.

1 ★, on 2020-03-06
I am having the same issue as everyone. I can't get to the login screen at all. The app is obviously generating more traffic than they can handle. These may be some of the issues the company running this app is not addressing: sluggishness of the server speed, encrypted connections are not optimized, gaulty library and software development kit, the app is overcrowded with data. They need address these points to ensure their app runs efficiently.

1 ★, on 2019-09-05
Would leave 0 stars if possible. Doesn't work. Forces you to enter mobile number to proceed. Then stays stuck on two factor authentication screen that is completely blank except for the heading and nowhere to enter code, no way to type or exit out of that screen. Just stuck there on blank screen with no bypass, exit or way to get to home screen. So frustrating. Before this issue started, the prob used to be nothing would load. Terrible app in every iteration.