MyLA311 Application icon

MyLA311 3.72

44.6 MB / 100K+ Downloads / Rating 3.4 - 725 reviews


See previous versions

MyLA311, developed and published by City of Los Angeles, has released its latest version, 3.72, on 2025-02-04. This app falls under the Travel & Local category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 3.4, based on 725 reviews.

MyLA311 APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.LA.MyLA311

Updated: 2 months ago

Developer Name: City of Los Angeles

Category: Travel & Local

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing MyLA311 on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.4
Total 725 reviews

Reviews

1 ★, on 2025-02-11
The app ask you to enter service date which we can not due someone put up a geo fence around certain areas in the city then you have to call it in to 311. Call you local officials tell them to investigate this matter this why we pay taxes. Someone SHOULD BE FIRED. Aa of 25-2-10 Still not fixed Geo fence. You can not use 311 LA App to report bulky items. Sylmar area and canoga park.

5 ★, on 2025-01-03
Love It!!

1 ★, on 2024-12-30
App stopped working several months ago. I have called and emailed, but nobody gets back to me to help. I've been using it often for several years. I tried uninstalling and reinstalling but nothing will make it work!

1 ★, on 2024-12-29
It would be great if this app actually worked. My neighborhood is overrun with crackheads and homeless encampments taking up our rightful places to park but I can't even report it because the app doesn't work!! FIX IT!! All I get is ab endless wait screen saying "fetching service request information " but nothing actually happens. Good job guys!!

1 ★, on 2024-12-21
Cant submit service requests because when a location is set a error appears saying a service date needs to be set but no option to select a date appears. There is no way to get in contact with anyone about the issue

2 ★, on 2024-12-05
I used this app to create tickets for homeless encampments. Unfortunately since weeks I cannot get a location selected with my Android phone anymore. I don't even know where to report this issue... It's a bummer, if the app was taken better care of and you would actually see tickets been processed/completed. This would be helpful since the city tries to automate a lot or at least without cs interaction...

Previous Versions

MyLA311 3.72
2025-02-04 / 44.6 MB / Android 5.0+

MyLA311 3.70
2024-11-02 / 44.6 MB / Android 5.0+

MyLA311 3.65
2024-04-17 / 27.7 MB / Android 5.0+

About this app

With MyLA311, City of Los Angeles information and services are just a few taps away.

• The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup .

• Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.

• You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.

• No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.

Additional Features:
• We have recently added user registration. This is completely optional. You can still submit service requests and use the app without registering.

• If you have an account with LADWP.com you already have an account with MyLA311. The same account login can be used with both MyLA311 and LADWP.com.

• Registered accounts can now login and view all their service requests and the current status.

• More service request options.

• New bill pay options

• New city knowledge-base


You can also submit requests using our website: https://MyLA311.lacity.org

Send feedback to 311@lacity.org

MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

New features

Bug Fixes and Improvements

App Permissions

Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access precise location.
Required to be able to access the camera device.
Allows an application to record audio.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows access to the vibrator.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.